About
Roddly is an Arabic-first AI customer-service platform for WhatsApp. It lets a business connect its own WhatsApp Business Account and hand routine customer conversations to an AI assistant that understands Arabic — including Egyptian dialect and voice notes — and replies in the business's own tone.
What it does
- Understands real messages — text and voice notes, with dialect-aware Arabic handling rather than formal-only translation.
- Answers from your own knowledge — you upload your policies and FAQs, and the assistant grounds its replies in that content instead of guessing.
- Replies on WhatsApp — through the official Meta WhatsApp Cloud API, on the number your customers already use.
- Keeps each business separate — every business is an isolated tenant with its own data, agent persona, and WhatsApp connection.
How it works
Incoming WhatsApp messages are received through Meta's Cloud API; voice notes are transcribed; the platform retrieves the most relevant passages from the business's knowledge base and uses Google's Gemini models to generate a grounded reply. Businesses configure the assistant's persona, dialect, and knowledge, and manage billing through a subscription plus usage credits.
Who we are
Roddly is built and operated by IndexHub Ltd (IndexHub), a company registered in England and Wales, United Kingdom. IndexHub builds practical AI tools that help businesses serve their customers in their own language.
Contact
We'd love to hear from you: [email protected]. See also our Privacy Policy and Terms of Service.